Moving from a National Grid Testbed to a Production quality Grid service for the HEP applications requires an effective operations structure and organization, proper user and operations support, flexible and efficient management and monitoring tools. Moreover the middleware releases should be easily deployable using flexible configuration tools, suitable for various and different local computing farms. The organizational model, the available tools and the agreed procedures for operating the national/regional grid infrastructures that are part of the world-wide EGEE grid as well as the interconnection of the regional operations structures with the global management, control and support structure play a key role for the success of a real production grid. In this paper we describe the operations structure that we are currently using at the Italian Grid Operation and Support Center. The activities described cover monitoring, management and support for the INFN-GRID/Grid.It production grid (spread over more than 30 sites) and its interconnection with the EGEE/LCG structure as well as the roadmap to improve the global support quality, stability and reliability of the Grid service.
Parameter monitoring and control systems are crucial in the industry as they enable automation processes that improve productivity and resource optimization. These improvements also help to manage environmental factors and the complex interactions between multiple inputs and outputs required for production management. This paper proposes an automation system for broiler management based on a simulation scenario that involves sensor networks and embedded systems. The aim is to create a transmission network for monitoring and controlling broiler temperature and feeding using the Internet of Things (IoT), complemented by a dashboard and a cloud-based service database to track improvements in broiler management. We look forward this work will serve as a guide for stakeholders and entrepreneurs in the animal production industry, fostering sustainable development through simple and cost-effective automation solutions. The goal is for them to scale and integrate these recommendations into their existing operations, leading to more efficient decision-making at the management level.
Indian Railway workshops form a critical component of rolling stock maintenance infrastructure, employing more than 2.5 lakh personnel across 44 major workshops nationwide. However, safety management in many workshops still relies on fragmented manual processes, resulting in delayed approvals, incomplete documentation, and increased exposure to operational hazards. Field safety observations indicate that lacerations (28.7%) and abrasions (21%) remain among the most frequent workplace injuries, highlighting the need for structured digital safety workflows. This paper presents the Integrated Digital Management System for Railway Workshops, a modular multi-workflow digital platform developed to improve safety governance and workflow transparency. The proposed system integrates four primary modules: Machine and Plant Management, Permit-to-Work (PTW) Management, Contract Management, and Incident Management. The Permit-to-Work module digitizes hazardous work authorization in accordance with IS 17893:2022, while the Contract Management module supports workforce validation and regulatory oversight. The Incident Management module enables rapid reporting, investigation tracking, and correcti
Generative AI technologies, particularly Large Language Models (LLMs), have transformed information management systems but introduced substantial biases that can compromise their effectiveness in informing business decision-making. This challenge presents information management scholars with a unique opportunity to advance the field by identifying and addressing these biases across extensive applications of LLMs. Building on the discussion on bias sources and current methods for detecting and mitigating bias, this paper seeks to identify gaps and opportunities for future research. By incorporating ethical considerations, policy implications, and sociotechnical perspectives, we focus on developing a framework that covers major stakeholders of Generative AI systems, proposing key research questions, and inspiring discussion. Our goal is to provide actionable pathways for researchers to address bias in LLM applications, thereby advancing research in information management that ultimately informs business practices. Our forward-looking framework and research agenda advocate interdisciplinary approaches, innovative methods, dynamic perspectives, and rigorous evaluation to ensure fairnes
Today, products are no longer isolated artifacts, but nodes in networked systems. This means that traditional, linearly conceived life cycle models are reaching their limits: Interoperability across disciplines, variant and configuration management, traceability, and governance across organizational boundaries are becoming key factors. This collective contribution classifies the state of the art and proposes a practical frame of reference for SoS lifecycle management, model-based systems engineering (MBSE) as the semantic backbone, product lifecycle management (PLM) as the governance and configuration level, CAD-CAE as model-derived domains, and digital thread and digital twin as continuous feedback. Based on current literature and industry experience, mobility, healthcare, and the public sector, we identify four principles: (1) referenced architecture and data models, (2) end-to-end configuration sovereignty instead of tool silos, (3) curated models with clear review gates, and (4) measurable value contributions along time, quality, cost, and sustainability. A three-step roadmap shows the transition from product- to network- centric development: piloting with reference architectur
To meet order fulfillment targets, manufacturers seek to optimize production schedules. Machine learning can support this objective by predicting throughput times on production lines given order specifications. However, this is challenging when manufacturers produce customized products because customization often leads to changes in the probability distribution of operational data -- so-called distributional shifts. Distributional shifts can harm the performance of predictive models when deployed to future customer orders with new specifications. The literature provides limited advice on how such distributional shifts can be addressed in operations management. Here, we propose a data-driven approach based on adversarial learning and job shop scheduling, which allows us to account for distributional shifts in manufacturing settings with high degrees of product customization. We empirically validate our proposed approach using real-world data from a job shop production that supplies large metal components to an oil platform construction yard. Across an extensive series of numerical experiments, we find that our adversarial learning approach outperforms common baselines. Overall, this
Companies implement different frameworks and best practices with the objective to improve the project management success rate and improve the business adaptability to the changing business environment. Project management framework (PRINCE2) and agile development framework (Scrum) proved in many cases that they can meet these objectives. However, both frameworks are based on different principles and the use of both frameworks together should be carefully considered. A large amount of money and effort has been invested by companies into establishing their project management environment and processes that follow the classical phased approach where requirements are defined upfront and fixed. But companies want to react more quickly to new global challenges and to the changing business environment. These business requirements then result in the failure of many running projects. Therefore there is a need to enhance the current project management environment so that it is more agile and adoptive to changes. The objective of this paper is to create a conceptual framework that aggregates principles and processes from both frameworks (PRINCE2 and Scrum) with emphasis on their use in web deve
The purpose of this work is to offer a methodology that allows to construct a standard in Knowledge Management and Technological Innovation which may be used in various organizations in México to improve the operation of their resources and productivity. Based on the review of the existing literature, a model is offered including several elements to enable organizations to establish their position in relation to both concepts. The following proposal is based on a systematic effort to understand and integrate models of Knowledge Management and Innovation published in recent years as well as the results of the experiences to propose standards of Knowledge Management and Technological Innovation. In order to elaborate the proposal, factors and their associated components have been analyzed through a review of the literature in order to build and validate a standard proposal. To test the research study, a six-stage research model has been constructed. For this purpose, an in-depth exploratory research study has been carried out in a public sector organization, in an area that allows the replicability of the model. The results have been analyzed to construct and empirically validate the
Generative artificial intelligence (GenAI) is shifting from conversational assistants toward agentic systems -- autonomous decision-making systems that sense, decide, and act within operational workflows. This shift creates an autonomy paradox: as GenAI systems are granted greater operational autonomy, they should, by design, embody more formal structure, more explicit constraints, and stronger tail-risk discipline. We argue that stochastic generative models can be fragile in operational domains unless paired with mechanisms that provide verifiable feasibility, robustness to distribution shift, and stress testing under high-consequence scenarios. To address this challenge, we develop a conceptual framework for assured autonomy grounded in operations research (OR), built on two complementary approaches. First, flow-based generative models frame generation as deterministic transport characterized by an ordinary differential equation, enabling auditability, constraint-aware generation, and connections to optimal transport, robust optimization, and sequential decision control. Second, operational safety is formulated through an adversarial robustness lens: decision rules are evaluated
Research in operations management has traditionally focused on models for understanding, mostly at a strategic level, how firms should operate. Spurred by the growing availability of data and recent advances in machine learning and optimization methodologies, there has been an increasing application of data analytics to problems in operations management. In this paper, we review recent applications of data analytics to operations management, in three major areas -- supply chain management, revenue management and healthcare operations -- and highlight some exciting directions for the future.
From the previously obtained solutions of the Fokker - Planck equation for Rayleigh gas (small impurity of heavy particles in a thermostat of light particles) with sources and without them, the entropy production was calculated. In a system without source (isolated system) shown that it holds theorem of Prigogine, and in a system with sources (open system) implementation of the principle of Ziegler (MEPP) depends on the relaxation direction. In an open system entropy production is compensate by a negative production of entropy, i.e. by a negentropy production. The algebraic sum of entropy and negentropy productions is called the generalized entropy production. From the balance of entropy and negentropy productions in an open system formulated a possible variation of the second law for open systems in a form: "At the relaxation of an open system to a nonequilibrium steady state, a generalized entropy production decreases in absolute value and equal to zero in a nonequilibrium steady state." Keywords: Fokker-Planck equation, Prigogine theorem, principle of maximum entropy production, the second law, negentropy.
In the modern world, the development of Artificial Intelligence (AI) has contributed to improvements in various areas, including automation, computer vision, fraud detection, and more. AI can be leveraged to enhance the efficiency of Autonomous Smart Traffic Management (ASTM) systems and reduce traffic congestion rates. This paper presents an Autonomous Smart Traffic Management (STM) system that uses AI to improve traffic flow rates. The system employs the YOLO V5 Convolutional Neural Network to detect vehicles in traffic management images. Additionally, it predicts the number of vehicles for the next 12 hours using a Recurrent Neural Network with Long Short-Term Memory (RNN-LSTM). The Smart Traffic Management Cycle Length Analysis manages the traffic cycle length based on these vehicle predictions, aided by AI. From the results of the RNN-LSTM model for predicting vehicle numbers over the next 12 hours, we observe that the model predicts traffic with a Mean Squared Error (MSE) of 4.521 vehicles and a Root Mean Squared Error (RMSE) of 2.232 vehicles. After simulating the STM system in the CARLA simulation environment, we found that the Traffic Management Congestion Flow Rate with A
Since the early 90s, the evolution of the Business Process Management (BPM) discipline has been punctuated by successive waves of automation technologies. Some of these technologies enable the automation of individual tasks, while others focus on orchestrating the execution of end-to-end processes. The rise of Generative and Agentic Artificial Intelligence (AI) is opening the way for another such wave. However, this wave is poised to be different because it shifts the focus from automation to autonomy and from design-driven management of business processes to data-driven management, leveraging process mining techniques. This position paper, based on a keynote talk at the 2025 Workshop on AI for BPM, outlines how process mining has laid the foundations on top of which agents can sense process states, reason about improvement opportunities, and act to maintain and optimize performance. The paper proposes an architectural vision for Agentic Business Process Management Systems (A-BPMS): a new class of platforms that integrate autonomy, reasoning, and learning into process management and execution. The paper contends that such systems must support a continuum of processes, spanning from
In academic literature portfolio risk management and hedging are often versed in the language of stochastic control and Hamilton--Jacobi--Bellman~(HJB) equations in continuous time. In practice the continuous-time framework of stochastic control may be undesirable for various business reasons. In this work we present a straightforward approach for thinking of cross-asset portfolio risk management and hedging, providing some implementation details, while rarely venturing outside the convex optimisation setting of (approximate) quadratic programming~(QP). We pay particular attention to the correspondence between the economic concepts and their mathematical representations; the abstractions enabling us to handle multiple asset classes and risk models at once; the dimensional analysis of the resulting equations; and the assumptions inherent in our derivations. We demonstrate how to solve the resulting QPs with CVXOPT.
Automated management requires decomposing high-level user requests, such as intents, to an abstraction that the system can understand and execute. This is challenging because even a simple intent requires performing a number of ordered steps. And the task of identifying and adapting these steps (as conditions change) requires a decomposition approach that cannot be exactly pre-defined beforehand. To tackle these challenges and support automated intent decomposition and execution, we explore the few-shot capability of Large Language Models (LLMs). We propose a pipeline that progressively decomposes intents by generating the required actions using a policy-based abstraction. This allows us to automate the policy execution by creating a closed control loop for the intent deployment. To do so, we generate and map the policies to APIs and form application management loops that perform the necessary monitoring, analysis, planning and execution. We evaluate our proposal with a use-case to fulfill and assure an application service chain of virtual network functions. Using our approach, we can generalize and generate the necessary steps to realize intents, thereby enabling intent automation
Electricity production via solar energy is tackled via short-term forecasts and risk management. Our main tool is a new setting on time series. It allows the definition of "confidence bands" where the Gaussian assumption, which is not satisfied by our concrete data, may be abandoned. Those bands are quite convenient and easily implementable. Numerous computer simulations are presented.
The importance of supply chain management in analyzing and later catalyzing economic expectations while simultaneously prioritizing cleaner production aspects is a vital component of modern finance. Such predictions, though, are often known to be less than accurate due to the ubiquitous uncertainty plaguing most business decisions. Starting from a multi-dimensional cost function defining the sustainability of the supply chain (SC) kernel, this article outlines a 4-component SC module - environmental, demand, economic, and social uncertainties - each ranked according to its individual weight. Our mathematical model then assesses the viability of a sustainable business by first ranking the potentially stochastic variables in order of their subjective importance, and then optimizing the cost kernel, defined from a utility function. The model will then identify conditions (as equations) validating the sustainability of a business venture. The ranking is initially obtained from an Analytical Hierarchical Process; the resultant weighted cost function is then optimized to analyze the impact of market uncertainty based on our supply chain model. Model predictions are then ratified against
The tremendous expanse of search engines, dictionary and thesaurus storage, and other text mining applications, combined with the popularity of readily available scanning devices and optical character recognition tools, has necessitated efficient storage, retrieval and management of massive text databases for various modern applications. For such applications, we propose a novel data structure, INSTRUCT, for efficient storage and management of sequence databases. Our structure uses bit vectors for reusing the storage space for common triplets, and hence, has a very low memory requirement. INSTRUCT efficiently handles prefix and suffix search queries in addition to the exact string search operation by iteratively checking the presence of triplets. We also propose an extension of the structure to handle substring search efficiently, albeit with an increase in the space requirements. This extension is important in the context of trie-based solutions which are unable to handle such queries efficiently. We perform several experiments portraying that INSTRUCT outperforms the existing structures by nearly a factor of two in terms of space requirements, while the query times are better. Th
The rapid expansion of Internet of Things (IoT), edge, and embedded devices in the past decade has introduced numerous challenges in terms of security and configuration management. Simultaneously, advances in cloud-native development practices have greatly enhanced the development experience and facilitated quicker updates, thereby enhancing application security. However, applying these advances to IoT, edge, and embedded devices remains a complex task, primarily due to the heterogeneous environments and the need to support devices with extended lifespans. WebAssembly and the WebAssembly System Interface (WASI) has emerged as a promising technology to bridge this gap. As WebAssembly becomes more popular on IoT, edge, and embedded devices, there is a growing demand for hardware interface support in WebAssembly programs. This work presents WASI proposals and proof-of-concept implementations to enable hardware interaction with I2C and USB, which are two commonly used protocols in IoT, directly from WebAssembly applications. This is achieved by running the device drivers within WebAssembly as well. A thorough evaluation of the proof of concepts shows that WASI-USB introduces a minimal
Customer service has evolved beyond in-person visits and phone calls to include live chat, AI chatbots and social media, among other contact options. Service providers typically refer to these contact modalities as "channels". Within each channel, customer service agents are tasked with managing and resolving a stream of inbound service requests. Each request involves milestones where the agent must decide whether to keep assisting the customer or to transfer them to a more skilled -- and often costlier -- provider. To understand how this request resolution process should be managed, we develop a model in which each channel is represented as a gatekeeper system and characterize the structure of the optimal request resolution policy. We then turn to the broader question of the firm's customer service design, which includes the strategic problem of which channels to deploy, the tactical questions of at what level to staff the live-agent channel and to what extent to train an AI chatbot, and the operational question of how to control the live-agent channel. Examining the interplay between strategic, tactical, and operational decisions through numerical methods, we show, among other in