With the ever-growing urgency of sustainability in the economy and society, and the massive stream of information that comes with it, consumers need reliable access to that information. To address this need, companies began publishing so called Environmental, Social, and Governance (ESG) reports, both voluntarily and forced by law. To serve the public, these reports must be addressed not only to financial experts but also to non-expert audiences. But are they written clearly enough? In this work, we extend an existing sentence-level dataset of German ESG reports with crowdsourced readability annotations. We find that, in general, native speakers perceive sentences in ESG reports as easy to read, but also that readability is subjective. We apply various readability scoring methods and evaluate them regarding their prediction error and correlation with human rankings. Our analysis shows that, while LLM prompting has potential for distinguishing clear from hard-to-read sentences, a small finetuned transformer predicts human readability with the lowest error. Averaging predictions of multiple models can slightly improve the performance at the cost of slower inference.
An increasing share of consumers care about the carbon footprint of their electricity. This paper analyzes a method to integrate consumer carbon preferences in the electricity market-clearing by introducing consumer-based carbon costs and a carbon allocation mechanism. Specifically, consumers submit not only bids for power but also assign a cost to the carbon emissions incurred by their electricity use. The carbon allocation mechanism then assigns emissions from generation to consumers to minimize overall carbon costs. Our analysis starts from a previously proposed centralized market clearing formulation that maximizes social welfare under consideration of generation costs, consumer utility, and consumer carbon costs. We then derive an equivalent equilibrium formulation that incorporates a carbon allocation problem and gives rise to a set of carbon-adjusted electricity prices for both consumers and generators. We prove that the carbon-adjusted prices are higher for low-emitting generators and consumers with high carbon costs. Further, we prove that this new paradigm satisfies the same desirable market properties as standard electricity markets based on locational marginal prices, n
This article summarizes the field of consumer protection law, from its historical roots to the contemporary challenges of the digital age. It outlines the legal doctrines governing consumer deception and unfair trade practices, highlighting the interplay between common-law, statutory, and private modes of regulation. The article then addresses the impact of artificial intelligence and big data on consumer markets, focusing on digital advertising and new forms of consumer fraud. Finally, it explores regulatory responses to these challenges, including data privacy laws and prohibitions on dark patterns, which illustrate the trade-offs inherent in consumer protection frameworks.
Extensive research shows that consumers are generally averse to price discrimination. However, instruments of differential pricing can benefit consumer surplus and alleviate inequity through targeted price discounts. This paper examines how these outcome considerations influence consumer reactions to price discrimination. Six studies with 3951 participants show that a large share of consumers is willing to costly switch away from a store that introduces a discount for low-income consumers. This happens irrespective of whether income differences are due to luck or merit. While the price-discriminating store does attract some new high-income consumers, it cannot compensate the loss of existing consumers. Allowing for altruistic preferences by simulating a market mechanism increases costly support for price discounts, but does not alleviate consumer aversions. Finally, we provide evidence that warm glow drives costly support for price discounts.
Consumer energy forecasting is essential for managing energy consumption and planning, directly influencing operational efficiency, cost reduction, personalized energy management, and sustainability efforts. In recent years, deep learning techniques, especially LSTMs and transformers, have been greatly successful in the field of energy consumption forecasting. Nevertheless, these techniques have difficulties in capturing complex and sudden variations, and, moreover, they are commonly examined only on a specific type of consumer (e.g., only offices, only schools). Consequently, this paper proposes HyperEnergy, a consumer energy forecasting strategy that leverages hypernetworks for improved modeling of complex patterns applicable across a diversity of consumers. Hypernetwork is responsible for predicting the parameters of the primary prediction network, in our case LSTM. A learnable adaptable kernel, comprised of polynomial and radial basis function kernels, is incorporated to enhance performance. The proposed HyperEnergy was evaluated on diverse consumers including, student residences, detached homes, a home with electric vehicle charging, and a townhouse. Across all consumer types,
Since the public release of ChatGPT in November 2022, the AI landscape is undergoing a rapid transformation. Currently, the use of AI chatbots by consumers has largely been limited to image generation or question-answering language models. The next generation of AI systems, AI agents that can plan and execute complex tasks with only limited human involvement, will be capable of a much broader range of actions. In particular, consumers could soon be able to delegate purchasing decisions to AI agents acting as Custobots. Against this background, the Article explores whether EU consumer law, as it currently stands, is ready for the rise of the Custobot Economy. In doing so, the Article makes three contributions. First, it outlines how the advent of AI agents could change the existing e-commerce landscape. Second, it explains how AI agents challenge the premises of a human-centric consumer law which is based on the assumption that consumption decisions are made by humans. Third, the Article presents some initial considerations how a future consumer law could look like that works for both humans and machines.
We introduce the first version of the AI Consumer Index (ACE), a benchmark for assessing whether frontier AI models can perform everyday consumer tasks. ACE contains a hidden heldout set of 400 test cases, split across four consumer activities: shopping, food, gaming, and DIY. We are also open sourcing 80 cases as a devset with a CC-BY license. For the ACE leaderboard we evaluated 10 frontier models (with websearch turned on) using a novel grading methodology that dynamically checks whether relevant parts of the response are grounded in the retrieved web sources. GPT 5 (Thinking = High) is the top-performing model, scoring 56.1%, followed by o3 Pro (Thinking = On) at 55.2% and GPT 5.1 (Thinking = High) at 55.1%. Model scores differ across domains, and in Shopping the top model scores under 50\%. We find that models are prone to hallucinating key information, such as prices. ACE shows a substantial gap between the performance of even the best models and consumers' AI needs.
Purpose: We investigated the utilization of privacy-preserving, locally-deployed, open-source Large Language Models (LLMs) to extract diagnostic information from free-text cardiovascular magnetic resonance (CMR) reports. Materials and Methods: We evaluated nine open-source LLMs on their ability to identify diagnoses and classify patients into various cardiac diagnostic categories based on descriptive findings in 109 clinical CMR reports. Performance was quantified using standard classification metrics including accuracy, precision, recall, and F1 score. We also employed confusion matrices to examine patterns of misclassification across models. Results: Most open-source LLMs demonstrated exceptional performance in classifying reports into different diagnostic categories. Google's Gemma2 model achieved the highest average F1 score of 0.98, followed by Qwen2.5:32B and DeepseekR1-32B with F1 scores of 0.96 and 0.95, respectively. All other evaluated models attained average scores above 0.93, with Mistral and DeepseekR1-7B being the only exceptions. The top four LLMs outperformed our board-certified cardiologist (F1 score of 0.94) across all evaluation metrics in analyzing CMR reports.
We analyze consumer surplus when a monopolist can adjust both prices and product qualities across segments, engaging in second- and third-degree price discrimination simultaneously. We characterize the consumer-optimal segmentation and show that it has a striking structure: consumers with the same value receive the same quality in every segment, though prices differ. Under mild conditions, any segmentation harms consumers if and only if demand is sufficiently more elastic than supply. Hence, potential benefits for consumers depend critically on demand and supply elasticities. These findings have implications for regulatory policy regarding price discrimination and market segmentation.
Conversational Recommender Systems (CRS) provide personalized services through multi-turn interactions, yet most existing methods overlook users' heterogeneous decision-making styles and knowledge levels, which constrains both accuracy and efficiency. To address this gap, we propose CT-CRS (Consumer Type-Enhanced Conversational Recommender System), a framework that integrates consumer type modeling into dialogue recommendation. Based on consumer type theory, we define four user categories--dependent, efficient, cautious, and expert--derived from two dimensions: decision-making style (maximizers vs. satisficers) and knowledge level (high vs. low). CT-CRS employs interaction histories and fine-tunes the large language model to automatically infer user types in real time, avoiding reliance on static questionnaires. We incorporate user types into state representation and design a type-adaptive policy that dynamically adjusts recommendation granularity, diversity, and attribute query complexity. To further optimize the dialogue policy, we adopt Inverse Reinforcement Learning (IRL), enabling the agent to approximate expert-like strategies conditioned on consumer type. Experiments on Last
To study the assumption that the utility maximization hypothesis implicitly adds to consumer theory, we consider a mathematical representation of pre-marginal revolution consumer theory based on subjective exchange ratios. We introduce two axioms on subjective exchange ratio, and show that both axioms hold if and only if consumer behavior is consistent with the utility maximization hypothesis. Moreover, we express the process for a consumer to find the transaction stopping point in terms of differential equations, and prove that the conditions for its stability are equal to the two axioms introduced in the above argument. Therefore, the consumer can find his/her transaction stopping point if and only if his/her behavior is consistent with the utility maximization hypothesis. In addition to these results, we discuss equivalence conditions for axioms to evaluate their mathematical strength, and methods for expressing the theory of subjective exchange ratios in terms of binary relations.
Timing and burst patterns can leak through encryption, and an adaptive adversary can exploit them. This undermines metadata-only detection in a stand-alone consumer gateway. Therefore, consumer gateways need streaming intrusion detection on encrypted traffic using metadata only, under tight CPU and latency budgets. We present a streaming IDS for stand-alone gateways that instantiates a lightweight two-state unit derived from Network-Optimised Spiking (NOS) dynamics per flow, named \emph{NOS-Gate}. NOS-Gate scores fixed-length windows of metadata features and, under a $K$-of-$M$ persistence rule, triggers a reversible mitigation that temporarily reduces the flow's weight under weighted fair queueing (WFQ). We evaluate NOS-Gate under timing-controlled evasion using an executable \emph{worlds} benchmark that specifies benign device processes, auditable attacker budgets, contention structure, and packet-level WFQ replay to quantify queue impact. All methods are calibrated label-free via burn-in quantile thresholding. Across multiple reproducible worlds and malicious episodes, at an achieved $0.1\%$ false-positive operating point, NOS-Gate attains 0.952 incident recall versus 0.857 for
This paper presents an empirical evaluation of the Matterport Pro3, a consumer-grade 3D scanning device, for large-scale environment reconstruction. We conduct detailed scanning (1,099 scanning points) of a six-floor building (17,567 square meters) and assess the device's effectiveness, limitations, and performance enhancements in diverse scenarios. Challenges encountered during the scanning are addressed through proposed solutions, while we also explore advanced methods to overcome them more effectively. Comparative analysis with another consumer-grade device (iPhone) highlights the Pro3's balance between cost-effectiveness and performance. The Matterport Pro3 achieves a denser point cloud with 1,877,324 points compared to the iPhone's 506,961 points and higher alignment accuracy with an RMSE of 0.0118 meters. The cloud-to-cloud (C2C) average distance error between the two point cloud models is 0.0408 meters, with a standard deviation of 0.0715 meters. The study demonstrates the Pro3's ability to generate high-quality 3D models suitable for large-scale applications, leveraging features such as LiDAR and advanced alignment techniques.
Consumer complaints are a crucial source of information for companies, policymakers, and consumers alike. They provide insight into the problems faced by consumers and help identify areas for improvement in products, services, and regulatory frameworks. This paper aims to analyze Consumer Complaints Dataset provided by Consumer Financial Protection Bureau (CFPB) and provide insights into the nature and patterns of consumer complaints in the USA. We begin by describing the dataset and its features, including the types of complaints, companies involved, and geographic distribution. We then conduct exploratory data analysis to identify trends and patterns in the data, such as the most common types of complaints, the companies with the highest number of complaints, and the states with the most complaints. We have also performed descriptive and inferential statistics to test hypotheses and draw conclusions about the data. We have investigated whether there are significant differences in the types of complaints or companies involved based on geographic location. Overall, our analysis provides valuable insights into the nature of consumer complaints in the USA and helps stakeholders make
Timely identification of issue reports reflecting software vulnerabilities is crucial, particularly for Internet-of-Things (IoT) where analysis is slower than non-IoT systems. While Machine Learning (ML) and Large Language Models (LLMs) detect vulnerability-indicating issues in non-IoT systems, their IoT use remains unexplored. We are the first to tackle this problem by proposing two approaches: (1) combining ML and LLMs with Natural Language Processing (NLP) techniques to detect vulnerability-indicating issues of 21 Eclipse IoT projects and (2) fine-tuning a pre-trained BERT Masked Language Model (MLM) on 11,000 GitHub issues for classifying \vul. Our best performance belongs to a Support Vector Machine (SVM) trained on BERT NLP features, achieving an Area Under the receiver operator characteristic Curve (AUC) of 0.65. The fine-tuned BERT achieves 0.26 accuracy, emphasizing the importance of exposing all data during training. Our contributions set the stage for accurately detecting IoT vulnerabilities from issue reports, similar to non-IoT systems.
Sustainable agriculture plays a crucial role in ensuring world food security for consumers. A critical challenge faced by sustainable precision agriculture is weed growth, as weeds compete for essential resources with crops, such as water, soil nutrients, and sunlight, which notably affect crop yields. The adoption of automated computer vision technologies and ground agricultural consumer electronic vehicles in precision agriculture offers sustainable, low-carbon solutions. However, prior works suffer from issues such as low accuracy and precision, as well as high computational expense. This work proposes EcoWeedNet, a novel model that enhances weed detection performance without introducing significant computational complexity, aligning with the goals of low-carbon agricultural practices. The effectiveness of the proposed model is demonstrated through comprehensive experiments on the CottonWeedDet12 benchmark dataset, which reflects real-world scenarios. EcoWeedNet achieves performance comparable to that of large models (mAP@0.5 = 95.2%), yet with significantly fewer parameters (approximately 4.21% of the parameters of YOLOv4), lower computational complexity and better computationa
Consumer agency in the digital age is increasingly constrained by systemic barriers and algorithmic manipulation, raising concerns about the authenticity of consumption choices. Nowadays, financial decisions are shaped by external pressures like obligatory consumption, algorithmic persuasion, and unstable work schedules that erode financial autonomy. Obligatory consumption (like hidden fees) is intensified by digital ecosystems. Algorithmic tactics like personalized recommendations lead to impulsive purchases. Unstable work schedules also undermine financial planning. Thus, it is important to study how these factors impact consumption agency. To do so, we examine formal models grounded in discounted consumption with constraints that bound agency. We construct analytical scenarios in which consumers face obligatory payments, algorithm-influenced impulsive expenses, or unpredictable income due to temporal instability. Using this framework, we demonstrate that even rational, utility-maximizing agents can experience early financial ruin when agency is limited across structural, behavioral, or temporal dimensions and how diminished autonomy impacts long-term financial well-being. Our ce
Online behavioral advertising (OBA) has a significant role in the digital economy. It allows advertisers to target consumers categorized according to their algorithmically inferred interests based on their behavioral data. As Alphabet and Meta gatekeep the Internet with their digital platforms and channel most of the consumer attention online, they are best placed to execute OBA and earn profits far exceeding fair estimations. There are increasing concerns that gatekeepers achieve such profitability at the expense of consumers, advertisers, and publishers who are dependent on their services to access the Internet. In particular, some claim that OBA systematically exploits consumers' decision-making vulnerabilities, creating internet infrastructure and relevant markets that optimize for consumer manipulation. Intuitively, consumer manipulation via OBA comes in tension with the ideal of consumer autonomy in liberal democracies. Nevertheless, academia has largely overlooked this phenomenon and instead has primarily focused on privacy and discrimination concerns of OBA. This article redirects academic discourse and regulatory focus on consumer manipulation via OBA. In doing so, first,
With the growth of global maritime transportation, energy optimization has become crucial for reducing costs and ensuring operational efficiency. Shaft power is the mechanical power transmitted from the engine to the shaft and directly impacts fuel consumption, making its accurate prediction a paramount step in optimizing vessel performance. Power consumption is highly correlated with ship parameters such as speed and shaft rotation per minute, as well as weather and sea conditions. Frequent access to this operational data can improve prediction accuracy. However, obtaining high-quality sensor data is often infeasible and costly, making alternative sources such as noon reports a viable option. In this paper, we propose a transfer learning-based approach for predicting vessels shaft power, where a model is initially trained on high-frequency data from a vessel and then fine-tuned with low-frequency daily noon reports from other vessels. We tested our approach on sister vessels (identical dimensions and configurations), a similar vessel (slightly larger with a different engine), and a different vessel (distinct dimensions and configurations). The experiments showed that the mean abso
The digital revolution has led to the digitization of human behavior, creating unprecedented opportunities to understand observable actions on an unmatched scale. Emerging phenomena such as crowdfunding and crowdsourcing have further illuminated consumer behavior while also introducing new behavioral patterns. However, the sheer volume and complexity of this data present significant challenges for marketing researchers and practitioners. Traditional methods used to analyze consumer data fall short in handling the breadth, precision, and scale of emerging data sources. To address this, computational methods have been developed to manage the "big data" associated with consumer behavior, which typically includes structured data, textual data, audial data, and visual data. These methods, particularly machine learning, allow for effective parsing and processing of multi-faceted data. Given these recent developments, this review article seeks to familiarize researchers and practitioners with new data sources and analysis techniques for studying consumer behavior at scale. It serves as an introduction to the application of computational social science in understanding and leveraging publi