Experiencing geriatric rehabilitation through the older adult's eyes: a mixed methods evaluation study of a virtual reality intervention among healthcare professionals.

内容摘要

Geriatric rehabilitation (GR) aims to optimise functional capacity and social participation in older adults through multidisciplinary care. Healthcare professionals (HCPs) play a key role, and a deeper awareness of patients' lived experiences may enhance the quality of care. Virtual Reality (VR) offers an innovative way for HCPs to step into the perspective of older adults and experience rehabilitation through their eyes. Recent studies increasingly highlight VR's potential to foster empathy and communication skills. To explore whether a VR movie can enhance HCPs' understanding and empathy regarding older adults' experiences during GR. In a mixed-methods design we combined structured questionnaires and focus groups. HCPs from four GR organisations viewed a 15-minute VR movie showing the rehabilitation process from the viewpoint of an older adult which was scripted based on earlier studies on this topic. After viewing, participants completed a questionnaire or took part in focus groups discussing their experiences. In total, 160 HCPs completed the questionnaire and 18 participated in a total of three focus groups. Most participants (85%) reported increased awareness of older adults' experiences, and 95% indicated that they would recommend the VR movie to colleagues. Thematic analysis identified three key themes reflecting how HCPs, when adopting the older adult's perspective, perceived the rehabilitation experience: (1) feeling overwhelmed, (2) being dependent and vulnerable and (3) lack of clarity in staff routines. Participants additionally suggested practical improvements in daily care. The VR movie appears to be an effective educational tool in raising understanding and empathy among HCPs in GR.